Privacy policy

1. Introduction

Spillfabrikken Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website Spillfabrikken.com and any services provided by Spillfabrikken Limited.

2. Information We Collect

We may collect and process the following types of personal data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Payment Information: Billing address, payment card details, and transaction history.
  • Technical Information: IP address, browser type, operating system, and website usage data.
  • Communication Data: Any correspondence between you and us, including emails, chat messages, and customer service inquiries.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to process and fulfil your orders, including sending order confirmations, invoices, and shipping notifications.
  • To Improve Our Services: We analyse technical and usage data to improve the performance and user experience of our website.
  • To Communicate With You: We may use your contact information to respond to inquiries, send updates about your order, or notify you about changes to our services.
  • Marketing Purposes: With your consent, we may send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.

4. Sharing Your Information

We may share your personal data with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist with payment processing, order fulfilment, and website hosting.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes retaining information for legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information we hold about you.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
  • Restriction: You can request that we restrict the processing of your personal data under certain conditions.
  • Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
  • Data Portability: You can request that your personal data be transferred to another organisation in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at Hello@factoryofgames.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience and provide personalised content. For more information on how we use cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version of the policy will always be available on our website, and the date of the latest revision will be indicated at the bottom of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: Hello@factoryofgames.co.uk
  • Registered Office: 4 Parkside Court, Greenhough Road, Lichfield, Staffordshire, England, WS13 7FE

Last Updated: 2024-08-24